Service and Support are the main vision of the company. Service effectiveness and customer satisfaction has become critical in every industry and has become one of the key differentiators of Organizations. Understanding this need .

Support Overview

MacChem has right from its inception, built up an effective customer support process to address all post sale needs of its customers.
We work for individual case or annual service contact basis for valued Laboratory equipments. Engineers have been trained at the Principal's manufacturing facility and training centers. This is an ongoing activity for the company.

Support Team

Our company maintains constantly high standard of business conduct, ethics and social responsibility. We take pride in the efficiency of what we do and always employ the most effective and latest technology available. We make our client unperturbed by amending our products as per their needs. This is made achievable through our invincible staffs that constantly keep track of the research work going around the world. We are the one among the pinnacle to call upon for any requirement for your lab. Apart from this, our technical employees also work persistently on the automation of the products to help researchers in reaching their goal in a short time. We have laid our foundation over highest quality products with prompt & superior quality, after sales service and support.

Why Choose Us

  • Strong network of manufacturers and vendors.
  • Sourcing of products from reliable manufacturers at competitive prices.
  • Can provide genuine enquires about product sourcing & it's update information.
  • Follow up Orders for on time deliveries to satisfy customers.
  • Is an equal opportunity employer.
  • Has professional staff, chosen on the basis of merit and the drive to achieve.
  • Is dedicated to details.
  • Enjoys a reputation for as far as possible clean business practices.
  • Strives to keep up with the latest trends in business.